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My Payment Method won't work!
Payment Methods
If you’re having issues with your payment method at the checkout stage, please check you are using the correct details for your payment type. Try using the alternative methods (World Pay, Viva Wallet, Sagepay) to see if they are able to process the payment.
If you’re still havin...
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What are BNPL Options?
Buy Now, Pay Later Options
We offer two Buy Now, Pay Later (BNPL) options for you to pick(choose) from. Klarna and Laybuy.
What is Klarna?
Klarna is one of Europe's fastest-growing companies and a leading alternative payment provider. They share the same vision as Royal Flush Vape in making yo...
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Where's my refund?
Refund Processing Times
If you’re awaiting a refund from our customer care team, please know this can take up to 5 working days for standard payment types and 7 working days for SagePay.
If you haven’t received it by the allotted time, please reach out to our Support Team for an update.
You can...